Virtual Assistant and Paraplanning Services for Financial Advisors
At New Heights Solutions, we only serve other financial planners and RIAs. This means we are extremely efficient with various financial planning tools, CRMs, custodians, and other technology used in the financial planning industry. We aim to be true partners in your back-office and will provide solutions that are best for your business and budget.
See below for examples of tasks we frequently conduct as virtual assistants:
Financial Planner Support
Filtering incoming emails from prospects or responding to general inquiries
Transcribe recorded meetings into written notes/action items
New Client Onboarding
Facilitate opening or closing of accounts (i.e. TD Ameritrade)
Follow up on NIGO alerts
Follow up with prospects
Sending client communications
Track or research CE opportunities
Documenting operating procedures
Suggesting improvements to business processes
Creating workflows within CRM
Social Media & Blog Management
Scheduling social media posts for Facebook, Twitter, LinkedIn, etc.
Create graphics for social media posts
Proofreading blog posts
Posting on WordPress
Our retainer packages are based on a minimum commitment of hours each month. By committing to a regular amount of hours each month, you will be paired one-on-one with a dedicated, U.S.-based Virtual Assistant on our team.
Packages & Rates:
- Starter Package: 10 Hours
- Basic Package: 20 Hours
- Plus Package: 40 Hours
- Pro Package: 80 Hours
*No Hours Carry-Over. Prices subject to change.
Retainer packages are best for clients who have a regular need for a virtual assistant, but don’t want the expense of hiring a full-time employee.
Hours used during the previous month are billed on the first of each month. Since we set aside our time to honor your committed hours, we bill any unused hours to reach your commitment.
The more hours you commit to, the lower your hourly rate is!
10-Hour Trial Package ($400)
- Initial Kick-Off Meetings
- Selecting the technology we will need to access (CRM, E-mail, etc.), and assistance with setup
- Review and modeling of key business processes (i.e., Client Onboarding, Opening Investment Accounts)
- Identify initial tasks to take off your plate
The 10 hours of pre-paid time expires after 90 days and are non-refundable.
Hourly Rate ($45/Hour)
business process and technology Consulting Projects
We have packaged together common projects that our clients ask us to work on. These projects are quoted as a flat fee and can vary based on complexity. If you have an idea for a project you’d like help with, we are happy to provide you with a custom quote.
Full Procedure Review & Documentation for RIAs ($1,500 - $3,500)
As part of this package, we work with you to understand your business processes and develop custom written Standard Operating Procedures (SOPs) for your practice. We can also provide helpful, unbiased feedback by experiencing your processes just as a client might.
Technology Optimization Review ($595 - $1000)
Implementation of any of our suggestions may be a separate project.
CRM Clean Up ($350 - $750)
We can help organize your CRM so that you are using consistent naming and categorization of your prospects, clients, and files. This package also comes with a written procedure document so you can follow these best practices going forward.
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